Frequently Asked Questions
Everything you need to know about DEWALT Workwear and your order.
How do I know which size to order for DEWALT apparel?
We provide a detailed size guide on every product page. Our workwear is designed with a professional fit to allow for movement and layering, so we recommend measuring your chest and waist to ensure the best fit.
What is the standard shipping time for orders?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location. You will receive a tracking number via email as soon as your package ships.
Are DEWALT work boots and clothing covered by a warranty?
Yes, all DEWALT Workwear products are backed by a limited warranty against manufacturing defects. If you believe your item is faulty, please contact our customer service team with your order number and photos of the issue.
What is your return and exchange policy?
We offer a 30-day return policy for items in their original, unworn condition with tags attached. You can initiate a return or exchange through our online portal. Please note that safety footwear must be returned in its original box.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Is your workwear suitable for extreme weather conditions?
DEWALT Workwear is engineered for performance. We offer specific lines featuring water-resistant materials, thermal insulation for winter, and moisture-wicking fabrics for high-heat environments to keep you comfortable on the job site.